Scenario One: My own Mac (single user)

When a printer from a Windows environment is shared and added to a Mac system, Print and Scan requests printer access credentials in the form of username and password. Any user that prints to this printer uses these supplied credentials. This means that the administrator that added the printer to the workstation is the owner of all documents printed from the workstation irrespective of the current logged in user.

It provides a mechanism used to connect to, search, and modify Internet directories. The LDAP directory service is based on a client-server model. The following sections outline common set up scenarios and their pros and cons. Your solution might fit one of these scenarios or might be composed of a combination.

Many networks, particularly those in a business environment, have a dedicated desktop system for each user. This allows the desktop system's global settings to be customized for the user. Common examples include: Dedicated computers used in a business. Printers hosted and shared from a Windows or Linux server.

The username associated with the account on the Mac matches the domain username either the account used to log in, or the account set up as the automatic log in account. Check the user account information: Start up the Mac, log in as the local administrator, and ensure the system is connected to the network.

Click MyAccount. Skip this step in Mac OS Ensure that the Short name associated with the account matches the user's domain account username. If not, create a new working account as appropriate.

Drag the Advanced icon onto the bar; then click Advanced. OS X can struggle with printer share names containing spaces. We recommend a share name without spaces. Choose a driver for this printer by selecting Select Software from the list. If you are prompted for a username and password, this is a username that has access to connect to the SMB share on your Windows server.

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Drag the PCClient application across to the local Applications directory. Select the PC Client check box when it is displayed. Get the user to log in to the Mac. Print to the newly set up printer. On the server's print queue A print queue displays information about documents that are waiting to be printed, such as the printing status, document owner, and number of pages to print. You can use the print queue to view, pause, resume, restart, and cancel print jobs. Ensure that the print job successfully reaches the printer and that the user gets charged in PaperCut.

Check that the balance has changed to reflect the new balance in the PCClient program.


Schools and universities often have Macs available for student use in dedicated computer labs. In these environments the Macs are shared by many users and Scenario One is not appropriate. Larger Mac networks already using LDAP or Active Directory authentication, or planning on doing so, might want to consider Scenario Three explained in the next section. Scenario Two uses a popup authentication Popup authentication involves matching the source IP address of the print job with the user confirmed to be operating from the popup client IP address.

Authentication is provided by the PaperCut NG client software in the form of a popup dialog requesting a username and password. To print with popup authentication the client software must be running on the workstations or laptops. For more information, see Popup authentication.

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The end user's perspective: The user sees the PCClient program running. When the user prints a job, the client pops up a window requesting the user to enter a username and password. See Popup authentication. The explanation: The print event is performed as a generic user - For example, " macuser ", " student ", etc.

See Popup authentication for further details. Printers are hosted and shared off a Windows, Mac or Linux server. The Mac systems are set up to log in under a generic account name. Command-click the newly copied PCClient application in the Applications directory. Select Open Package Contents. Click the Users tab.

The User List page is displayed. In the Advanced Options area, select the Unauthenticated user enable popup authentication check box.

Canon Knowledge Base - Uninstall / reinstall the printer driver (Mac OS X)

Verify that the PCClient program starts automatically. The following instructions will help you add your UMD network printer to your Mac. The instructions are for Mac OS You may notice slight variations if you are running a different version of OS X. For students looking to print , please follow the instructions for connecting to the Lab Printers. Find out the name of the printer you'd like to add, which should be indicated on label affixed to the printer itself. Printers names are usually based around where the printer is located, such as your department name or the room number where the printer is, such as "kplzlw" or " cla -hist-copy".

If you cannot find the label on the printer, try asking a colleague first. If you are still unsure, contact ITSS x and we will help you identify the printer. Tip: If you had trouble finding out the name of your printer, do your co-workers a nice favor; label with the printer's name right to the printer itself. This will make it much easier to identify in the future. Click on the Apple Menu in the upper left-hand corner of your screen and select System Preferences Click on IP.

In the Address: field, type the full name of your printer. T he " Use :" drop down should automatically select the correct drivers for your printer model. If it defaults to "Generic Printer", try:. If you would require assistance with this, contact ITSS.

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If there is an error such as "Unable to verify the printer on your network" click Cancel and go back to the previous step. Usually, an Options box will pop up, and the icon will look just like your printer. This is a good sign your on the right track.